Privacy Policy
Sergio’s NY Pizza
Last Updated: March 3, 2026
Sergio’s NY Pizza (“Sergio’s,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website at sergiosnypizzaut.com
- Place orders online
- Enroll in loyalty or marketing programs
- Download and use the Sergio’s Pizza Club Mobile App powered by Toast
- Interact with us in-store, online, or via mobile devices
If you do not agree with the terms of this Privacy Policy, please do not access the website or App.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
- Name
- Email address
- Phone number
- Billing and delivery address
- Account login credentials
- Loyalty or rewards information
- Gift card information
- Catering or event inquiry details
- Marketing preferences
B. Orders and Transaction Information
When you place an order online or in our mobile app, we collect:
- Items ordered
- Order date and time
- Order totals and tips
- Delivery or pickup location
- Order frequency and preferences
- Loyalty redemptions or points
- Favorite menu items or locations
C. Payment Information
Payments are processed securely through third-party payment processors (including Toast and related providers). We do not store full credit card numbers on our own servers. Payment details may include:
- Card number
- Expiration date
- Security code
- Digital wallet data (Apple Pay, Google Pay)
D. Mobile App Data (Toast-Powered App)
When you use our branded mobile app powered by Toast Sergio’s Privacy Policy branded…
, additional information may be collected:
Device & Usage Information
- Device type
- Operating system
- IP address
- Device identifiers
- Browser type
- Carrier
- Screens viewed
- App interaction behavior
- Crash logs for troubleshooting
Precise Location (Optional)
If enabled in your device settings, we may collect precise geolocation data to:
- Show nearby restaurant locations
- Provide map views
- Improve order accuracy
You may disable location access at any time in your device settings.
Dietary & Dining Preferences
If you submit allergy information or dietary preferences, this may reveal sensitive personal data (such as religious or health-related dietary needs). This information is used only to better serve you.
2. How We Use Your Information
We use your information to:
Provide Services
- Process and fulfill orders
- Administer accounts
- Manage loyalty programs
- Provide customer support
- Send order confirmations
Personalize Your Experience
- Recommend menu items
- Suggest favorite or frequently ordered items
- Provide targeted offers
- Customize app or website displays
Marketing & Promotions
- Send promotional emails
- Send SMS marketing (with consent)
- Deliver push notifications (if enabled)
- Run advertising campaigns on third-party platforms
You may opt out of marketing communications at any time.
Improve Our Business
- Analyze customer behavior
- Improve menu offerings
- Optimize app performance
- Conduct research and forecasting
- Troubleshoot technical issues
Legal & Security Purposes
- Detect fraud
- Enforce terms
- Comply with legal obligations
- Protect our business and customers
3. How Information Is Shared
We may share your information with:
A. Toast, Inc.
Our mobile app and online ordering systems are powered by Toast. Information provided through the App may be stored and processed by Toast on our behalf.
Toast’s Privacy Statement is available at:
Toasttabpos.toasttab.com/privacy
B. Service Providers
Including providers for:
- Payment processing
- Email and SMS communications
- Hosting services
- Security monitoring
- Customer relationship management
C. Merchant-Initiated Sharing
We may share information with:
- Delivery partners
- Loyalty providers
- Advertising platforms
- Analytics providers
D. Business Transfers
In the event of merger, sale, or restructuring, customer information may be transferred.
E. Legal Requirements
We may disclose information to:
- Law enforcement
- Government authorities
- Legal advisors
- Courts
4. Push Notifications & SMS
If you download our mobile app, you may receive:
- Order status notifications
- Promotional push notifications
- Loyalty updates
You can disable push notifications in your device settings.
If you opt into SMS marketing:
- Message frequency varies
- Message & data rates may apply
- You may opt out by replying STOP
5. Cookies & Tracking Technologies
Our website and app may use:
- Cookies
- Pixels
- Analytics tools
- Advertising trackers
These help us:
- Understand user behavior
- Improve performance
- Deliver relevant advertising
You may adjust cookie preferences in your browser.
Note: The App does not respond to “Do Not Track” browser signals.
6. Your Privacy Choices
You may:
- Access or update account information
- Delete your account within the App
- Opt out of marketing emails
- Disable SMS marketing
- Disable location sharing
- Disable push notifications
To request access, correction, or deletion of your data, contact us at:
7. Data Retention
We retain personal information:
- As long as your account remains active
- As needed to fulfill orders
- For loyalty program purposes
- For legal, tax, and compliance obligations
Data is deleted when no longer reasonably necessary under applicable law.
8. California Privacy Rights (CCPA)
California residents may have the right to:
- Request access to personal information
- Request deletion
- Request correction
- Request information about data sharing
- Limit use of sensitive personal information
Sensitive personal information may include:
- Precise geolocation
- Dietary preferences
We do not sell personal information in the traditional sense.
Requests may be made by contacting:
You may make up to two access requests within a 12-month period.
9. Additional US State Privacy Rights
Residents of Virginia, Colorado, Connecticut, Texas, Montana, Oregon, and Utah may have rights to:
- Access
- Correct
- Delete
- Appeal privacy decisions
To exercise rights, contact us at the email above.
10. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
11. Security
We implement reasonable administrative, technical, and physical safeguards. However, no system is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated effective date.
13. Contact Information
Sergio’s NY Pizza
Email: asmykovska@sergiosnypizza.com
Website: sergiosnypizzaut.com